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Independent Medical Review Information

Please use the links below to access information.

Independent Medical Review - An Overview for the Provider

How quickly are IMR decisions made?


The types of disputes eligible for IMR

Services considered Experimental or Investigational

Disputes concerning Medical Necessity of services

Reimbursement for Emergency or Urgent Care

Eligibility for an IMR

The Application - Provider's Role

Physician Certification Form


The Review Process

Independent Medical Review Organizations

Selection of Reviewers

Criteria for decision-making in Experimental or Investigational IMRs

Criteria for decision-making in Medical Necessity IMRs

The IMR Determination and the DMHC "Adoption"

The Department of Managed Health Care's contracted review organizations

Links and Additional Information

If you have additional questions about the IMR process or suggestions about this Web site or its contents, please send your comments to helpline@dmhc.ca.gov or call the HMO Help Center at 1(888) HMO-2219 or 1(888) 466-2219.