Department of Managed Health Care Great Seal of the State of California

Criteria for decision-making in Medical Necessity IMRs

A review of a medical necessity case determines whether or not the disputed service is medically necessary based on:

  1. the specific medical needs of the enrollee and


  2. any of the following:
    • peer-reviewed scientific and medical evidence regarding the effectiveness of the disputed service;
    • nationally recognized professional standards;
    • expert opinion;
    • generally accepted standards of medical practice; or
    • treatments that are likely to provide a benefit to a patient for conditions for which other treatments are not clinically efficacious.